Businesses tend to operate in four performance zones

They Struggle

These businesses are just starting out or they don’t have the resources to invest in systems and processes to run their business. They want to grow and scale but are burdened by doing everything the hard way.

They Function

These businesses have been around for a while and have built some rudimentary systems and processes. These have generally been to plug an immediate gap or to meet client demands. There is no structured approach to growing and scaling their business.

They Perform

These businesses have invested in their systems and processes to a point where they have the visibility and control that they need, and their systems are not costing them money. They are performing well but are still leaving opportunities on the table.

They Excel

These businesses understand that systems and processes are the foundation of what they do and see them as assets and not liabilities. They have structures and processes in place that drive efficiency and profit. Their business is more valuable because of the systems and processes they have implemented.

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Over the last 4 years, Craig has provided me with specialist support and advice on a number of high profile projects in the water industry. He brings a calm professionalism and high levels of integrity when delivering across a number of challenging work streams. I warmly endorse Craig and his services.

Chris Evans,Manager Service Delivery, Seqwater

TouchPoint One helps improve your business’ efficiency,
profitability and value through smarter systems and processes.

Craig

Based in Brisbane, TouchPoint One was established by Managing Director, Craig Meinicke.

Craig has over 20 years of experience in the water, energy, transport and recreation sectors. TouchPoint One draws on the knowledge and experience of senior industry professionals to deliver practical business solutions for our clients.

We leverage off this experience to develop and implement solutions that assist clients to meet their strategic goals.

TouchPoint One only delivers solutions that are practical and operationally sustainable.

SustainableSolutions

Sustainable Solutions

TouchPoint One have a proven track record of assisting clients meet their strategic goals through the development and implementation of practical business solutions.

Whatever goals you have for your organisation and whatever challenges your organisation is facing, TouchPoint One has the experience and capabilities to provide objective advice and solutions to move your organisation forward.

TouchPoint One offers unparalleled flexibility in the way we are engaged by clients and in the way we work with clients. We provide resources to supplement client capacity and use flexible and progressive contractual models that deliver value for money services. Clients are able to focus their in-house staff expertise on their core business, whilst TouchPoint One facilitates fresh ideas and innovation.

We have strategic relationships with specialist consultants and contractors that enables us to expand the services we offer, to meet specific client requirements.

We deliver solutions not just advice.

Experience

Experience

TouchPoint One has recent experience in providing management, coordination and facilitation services in the following areas:

  • Business process development, optimisation and implementation.
  • Operational policy and procedure development and implementation.
  • Change management strategy development and delivery.
  • Recreation infrastructure audit, assessment and estimating.
  • Permit to work and site access management system development and implementation.
  • Contract scope specification and transition management services.
  • Workplace health and safety management system development, implementation and audit.
  • Approvals framework development, including negotiating approval conditions with regulators.
  • Project management, contract management and project controls services.
  • Tender package development and tender evaluation.
  • Technical specification and technical drawing package development.